Insight

The rise of the ‘super-MSP’

Have you heard of a ‘super-MSP’?

To be honest, it wasn’t a familiar term here before it was highlighted this week with the release of the 2022 ConnectWise MSP Threat Report. It said that in 2022 we will see the emergence of a super-MSP. These are MSPs that have joined together, through mergers and acquisitions, as a result of private equity with deep financial pockets that have entered the channel.

“Throughout the changes of the past few years, a new MSP species is emerging. This new MSP has several new traits born through an evolution of events,” noted the study. “As private equity has entered the channel, deep financial pockets have given way to a new super-MSP. Mergers and acquisitions have brought MSPs together, spanning the continent and merging into complex, highly capable, fast-growth organisations.”

It said that while the industry will continue to see small and nimble MSPs, market dynamics have changed forever.

“These super-large MSPs must have attention to detail and a focus on efficiency and automation to grow. They’ll need to attract talent across the world and be wise as they determine what and how much to outsource.

“Cybersecurity will always be the future for these MSPs, but it will become more critical than ever before.”

The ConnectWise Cyber Research Unit (CRU) also collected data regarding 500 cybersecurity incidents from MSP partners and their clients. Of those 500 incidents, 40 percent were related to ransomware. The report revealed that there was a 10-15 percent increase in ransomware incidents by quarter, with 56 percent of all incidents occurring in the second half of 2021.

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